HCSA Website

William E. Jones
Executive Director
wjones@hcsa.us (434) 476-4272

Arnetta Roberts
Office Manager/Customer Service
aroberts@hcsa.us (434) 476-4272

Lisa Fallen
Customer Service
lfallen@hcsa.us (434) 476-4272

HCSA's Business Office is located at 134 South Main Street in Halifax, Virginia. Our customer service represenatives are ready to assist you with all of your billing questions, payment processing, new account fees and service transfers. You may contact our customer service representatives at (434) 476-4272 between the hours of 8:30 am and 5:00 pm, Monday through Friday. Our business office is closed in recognition of the State Holiday schedule.

Mark S. Estes
Director of Operations
mestes@hcsa.us (434) 575-4245


Alvin Bates
Superintendent - Cowford Road WWTP
abates@hcsa.us (434) 476-1299

Randy Cage
Superintendent - Maple Avenue WWTP
rcage@hcsa.us (434) 575-4268

Mark Wilkerson
Superintendent - Leigh Street WTP
mwilkerson@hcsa.us (434) 575-4255

HCSA Distribution and Collection Division is located at 720 Hamilton Boulevard in South Boston, Virginia. Division Technicians perform the oversight and physical installation of water and sewer services. Division staff perform repairs to the water distribution and sewer collection system(s) infrastructure as well as managing water quality, preventive maintenance and sanitary sewer video inspection programs. Technical staff are available 24-hours a day should you experience a problem with your water or sewer service(s). You may reach a service technician at anytime by calling (434) 222-7798.

You can NOW pay your HCSA Bill ONLINE or by PHONE.
Use the ONLINE system at OFFICIAL PAYMENTS website.

You can pay by PHONE:
Toll-free (1-888-357-8394)
Monday - Friday
5:00am - 5:00pm Pacific Time

You will need to know is the HCSA's Jurisdiction Code (9000) and use the LOCAL PAYMENTS Option. You will be asked information regarding your account and method of payment. Please have your account number available.

2009 Consumer Confidence Reports

Water & Sewer Rates

How To Read Your Water Meter

Water Main Flushing

Disinfection By-Products (DBP’s)

Remember, you will need to post or make your payment BEFORE THE CUT-OFF DATE shown on your Bill.

You can also make your payment as late as THE CUT-OFF DATE, however you will need to CALL our (HCSA's) office (434) 476-4272 with the transaction confirmation number so we may verify your payment transaction.

This service is a fee based convenience service and you will be assessed a $3.95 charge per transaction. This fee is charged by OFFICIAL PAYMENTS and NOT by HCSA.