Customer Information and Policies
Water & Sewer Rates
How To Read Your Water Meter
What Is My Toilet Really Costing Me?
Water Main Flushing
HCSA's Facilities Plan
HCSA's Strategic Plan
HCSA FY 2022 Annual Budget
How To Read Your Water Meter
What Is My Toilet Really Costing Me?
Water Main Flushing
HCSA's Facilities Plan
HCSA's Strategic Plan
HCSA FY 2022 Annual Budget
Service and Payment Forms
You may contact our customer service representatives at (434) 575-4240 between the hours of 8:30 am and 4:00 pm, Monday through Friday.
HCSA provides Emergency Services after hours for service interruption, water leaks or sewer blockages. Please notify us before you call a plumber.
You may contact our Emergency personnel at
(434) 222-7798 in the event of an issue with interrupted service,
The HCSA Business Office is open Monday Through Friday
and complies with the
Normal Business Office Hours are Monday - Friday
8:30 am - 4:00 pm.
HCSA Business Office Hours are from 8:30 to 4:00 PM Monday through Friday.
HCSA celebrates all state holidays and observances. HCSA offices will remain closed to the general public and we encourage that you call or email our customer service agents at: (434) 575-4240 or customerservice@hcsa.us. You may discuss your billing and service questions by phone or you can schedule an appointment to speak in person to a customer service agent.
The HCSA Business office will continue to provide services to our customers through our website for bill payment and customer service inquiries. All necessary forms and service applications are available for download or on our website.
NOTICE
HCSA will begin billing all customers on a monthly billing cycle. Please be aware that your payment is now due monthly.
Automatic draft payments will be drafted each month rather than bi-monthly.
The Halifax County Service Authority (HCSA) provides drinking water and wastewater services to South Boston, Halifax, Clover and Virginia Intenational Raceway and Halifax County.
Our drinking water comes from the Dan River and is fully treated at our Leigh Street Water Filtration Plant in South Boston. The drinking water produced meets and exceeds all Federal and State water quality standards, providing water that is clean, healthy and safe to drink. HCSA maintains over 200 miles of water and wastewater service and collection system infrastructure.
HCSA Board of Directors Meeting
HCSA is governed by a seven (7) member board of directors who assure
that all operations are funded through
revenues generated solely by fees and usage charges.
The next scheduled HCSA Board Meeting will be held on
Thursday, August 18, 2022 at
3:30 PM
HCSA Meeting Room
Our Mission
To provide quality water and wastewater services that meet all applicable standards at a reasonable cost to satisfy the needs of existing and future customers.
Our Vision
Provide high quality services to our customers at affordable rates with outstanding customer service.
NOAA/NWS Hydrologic Prediction Service
