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Our Mission
To provide quality water and wastewater services that meet all applicable standards at a reasonable cost to satisfy the needs of existing and future customers.

Our Vision
Provide high quality services to our customers at affordable rates with outstanding customer service.

             We do this by....
  • Providing a safe and reliable water supply including fire protection   
  • Building, maintaining and operating water and wastewater facilities in a cost effective and environmentally sensitive manner      
  • Conserving natural resources
  • Planning for, developing and implementing systems and solutions that increase efficiency, productivity, security and safety, in a cost-effective manner         
  • Cooperative relationships within the community and with all stakeholders        
  • Providing outstanding customer service        
  • Empowering our employees with the skills and tools to achieve best operation, management and maintenance practices

                                                                                                                   HCSA Board of Directors Meeting

The next scheduled HCSA Board Meeting will be held on

Thursday, May 19, 2016 at

3:30 PM

May 19, 2016 Meeting Agenda

HCSA Meeting Room
2529 Houghton Avenue
South Boston, VA 24502

2016 Meeting Calendar

HCSA recieves the Virginia Department of Health Annual Gold Award for Water Quality.
The award recognizes 31 (of 129) surface water systems that consistently exceed the Federal and State Drinking Water Standards.
Congratulations to staff for your 8th consecutive Award!

Any Questions or Comments?

Please Feel Free to Contact Customer Service

HCSA is currently renovating several of our water system storage reservoirs over the months of June and July. Please let us know immediately if you have any discolored water. Changes in pressure will be normal during this time. You may also notice increased traffic at our facilities as the renovation work is performed.


HCSA's Business Office is conveniently located in the J. Aubrey Houghton Industrial Park in South Boston, Virginia. We are located at 2529 Houghton Avenue between the South Boston Elementary School and the Dixie Youth Baseball Complex. Our customer service representatives are ready to assist you with all of your billing questions, payment processing, account information and services.  You may contact our customer service representatives at (434) 575-4240 between the hours of 8:30 am and 5:00 pm, Monday through Friday. Our business office is closed in accordance with the Virginia State Holiday Schedule.

NOAA/NWS Hydrologic Prediction Service
NOAA/NWS Hydrologic Prediction Service
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