Customer Information and Policies
Water & Sewer Rates
How To Read Your Water Meter
What Is My Toilet Really Costing Me?
Water Main Flushing
HCSA's Facilities Plan
HCSA's Strategic Plan
HCSA FY 2019 Annual Budget
How To Read Your Water Meter
What Is My Toilet Really Costing Me?
Water Main Flushing
HCSA's Facilities Plan
HCSA's Strategic Plan
HCSA FY 2019 Annual Budget
Service and Payment Forms
Our Mission
To provide quality water and wastewater services that meet all applicable standards at a reasonable cost to satisfy the needs of existing and future customers.
Our Vision
Provide high quality services to our customers at affordable rates with outstanding customer service.
Any Questions or Comments?
Please Feel Free to Contact Customer Service
We do this by....
- Providing a safe and reliable water supply including fire protection
- Building, maintaining and operating water and wastewater facilities in a cost effective and environmentally sensitive manner
- Conserving natural resources
- Planning for, developing and implementing systems and solutions that increase efficiency, productivity, security and safety, in a cost-effective manner
- Cooperative relationships within the community and with all stakeholders
- Providing outstanding customer service
- Empowering our employees with the skills and tools to achieve best operation, management and maintenance practices
HCSA Board of Directors Meeting
The next scheduled HCSA Board Meeting will be held on
Thursday, May 16, 2019 at
3:30 PM
HCSA Meeting Room
2529 Houghton Avenue
South Boston, VA 24502
2019 Meeting Calendar
The Halifax County Service Authority (HCSA) provides drinking water and wastewater services to South Boston, Halifax, Clover and Virginia Intenational Raceway and Halifax County.
Our drinking water comes from the Dan River and is fully treated at our Leigh Street Water Filtration Plant in South Boston. The drinking water produced meets and exceeds all Federal and State water quality standards, providing water that is clean, healthy and safe to drink. HCSA maintains over 200 miles of water and wastewater service and collection system infrastructure.
HCSA is governed by a seven (7) member board of directors who assure that all operations are funded through revenues generated solely by fees and usage charges.
THe HCSA Business Office is open Monday Through Friday
and complies with the Virginia State Holiday Schedule.
Normal Business Office Hours are Monday - Friday: 8:30 am - 5:00 pm.
You may contact our customer service representatives at (434) 575-4240 between the hours of 8:30 am and 5:00 pm, Monday through Friday.
HCSA provides Emergency Services after hours for service interruption, water leaks or sewer blockages. Please notify us before you call a plumber.
You may contact our Emergency personnel at
(434) 222-7798 in the event of an issue with interrupted service,
HCSA's Business Office is conveniently located in the J. Aubrey Houghton Industrial Park in South Boston, Virginia. We are located at 2529 Houghton Avenue between the South Boston Elementary School and the Dixie Youth Baseball Complex. Our customer service representatives are ready to assist you with all of your billing questions, payment processing, account information and services.
NOAA/NWS Hydrologic Prediction Service
